In order to enhance the care provided and enable you to fulfil your personal, social and psychological needs the following services and activities are available within MNH:

Community Involvement:
Millbrook Manor Nursing Home is within walking distance to the local church, community services, shops, hotels and restaurants. Our home encourages all residents to take part in local community events with the support of their family and friends.  Any costs relating to travel, entrance fees, food/beverages must be covered by the resident. There is a Luas station located in the village of Saggart and this ensure ease of access to our home for families, friends and visitors.

Residents are given the option of dining in the privacy of their own room or joining other residents in the dining rooms. We aim to provide a nutritious and varied diet to all of our residents in a manner that respects their individual dietary needs. Our catering team prepare three full meals each day and these are then supplemented with nutritious snacks offered throughout the 24 hour period. Residents are supported in making choices from our menus which are presented in a manner to encourage and support residents to understand easily.

Our menus are inclusive of choices for residents with special dietary needs. Residents can enjoy our home baking ranging from cakes, scones, pies and tarts. Our residents are free to make suggestions for inclusion of their favourite meals and food items into our menus and this is facilitated through our resident meetings. Relatives and friends are welcome to have a cup of tea or coffee when visiting.

Access to Mail/Sending Mail/Telephone:
Post is delivered to the nursing home daily, Monday to Friday. Our administration staff deliver the post to the individual residents in a prompt and friendly manner. There is a mail box at the front office for outgoing post.  Posting of parcels can be facilitated by contacting any member of staff.(The postal costs are covered by the resident and staff will ensure all costs are explained and itemised).

Residents can receive telephone calls in the home. Arrangements can be made to facilitate external phone calls, please speak to the Director of Nursing/ Person in Charge. Long term residents can have a telephone installed in their room.  Residents may use their personal mobile phones for making or receiving personal calls. Residents can access Wi-Fi at any time. All arrangements can be made by speaking with the Person in Charge or Administrator.

Personal Items:
All personal clothing, jewellery, walking sticks, Zimmer frames etc. are itemised in a property book on admission to the Nursing Home.  Any other items brought into the home after admission are also added to the list of property. Residents are encouraged to bring in some select personal items to individualise their living space. Residents are advised not to keep large sums of money or any items of value within their room.

It is recommended money is lodged in the residents own bank account and accessed when required. Where necessary a locked storage area can be provided within the residents’ living space. If the resident wishes, money and any items of value can be stored in the nursing home safe and recorded in the property book.  Items can be retrieved between the hours of 9.30am to 10 pm, Monday to Friday and between 10.00am to 10 pm on weekends. Please contact the Person in Charge or Administrator for assistance.

An in house laundry service is provided by the nursing home which is operated 7 days a week and staffed by appropriately trained staff. Dry Cleaning of clothes/special items needs to be arranged through Administration and will incur cost as this facility is not available within our home.

All Medications are ordered through the pharmacy by the Person in Charge or Staff Nurse. All medications are administered by a Registered Nurse. If a resident wishes to self-medicate this can be facilitated following discussion with the resident and an assessment of competence being carried out incorporating multidisciplinary team. Our pharmacist is available to speak with any resident in relation to their medication queries. To arrange an appointment within the Nursing Home please speak with any staff member.

GP Services:
Every resident is entitled to have their existing GP continue to provide medical care to them if their GP agrees to provide the service to them within Millbrook Manor Nursing Home, in line with the national standards. Aylesbury Health Centre provide a G.P. who visits our home Monday and Thursday each week. During these visits the GP will see all residents registered with their practise requiring routine care. They will also take on residents in Millbrook Manor Nursing Home who are transferring their care from their previous registered GP.  Outside of these two days a GP from Aylesbury Health Centre can be contacted by Millbrook Manor Nursing Home Staff Nurses where needed within routine working hours.

The resident may also retain their own GP if they wish. Where residents are retaining their existing registered GP, the GP must be agreeable to visit the nursing home to review medications 3 monthly and also in times of emergencies. This is a requirement set out in the HIQA standards (National Quality standards for Residential Settings for Older People in Ireland, July 2009). There is 24 hour out of hour’s service via the on-call (D-Doc) GP service, after 5pm.

Access to Physiotherapy/Chiropodist/Optician/Dentist:
Arrangements can be made for residents to avail of such services when required. Millbrook Manor Nursing Home has a physiotherapist on site twice weekly to see residents assessed as needing physiotherapy input. Any fees charged are covered by the resident however all arising costs will be discussed with the resident and where necessary their families prior to any service being delivered.

Arrangements can be made for the resident to be seen within the home if a particular service is required and the resident is unable to travel. The service provider will make their professional qualifications available for checking in advance of attending for the appointment.  We recommend a family member be present or a staff member may be made available, during treatment/consultation if possible, with the resident’s agreement.